Emergency financial assistance may be considered for daily necessities, including:

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Housing expenses
Rent or mortgage payments for the member’s current residence. Assistance will not be considered for establishing a new residence or paying expenses for a residence that is no longer occupied.

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Vehicle expenses
Vehicle payments or insurance needed to maintain transportation. Assistance will not be considered for purchasing a vehicle, paying off a vehicle loan, major vehicle repairs, vehicle registration, or establishing new insurance.

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Utilities
Essential utilities for the member’s current residence. Assistance will not be considered for establishing new utility service or paying off utilities for a residence that is no longer occupied.

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Childcare
Childcare expenses necessary to support the household’s basic needs.

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Medical bills
The patient’s portion of necessary or emergency medical care only.

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Ineligible Expenses

Credit Card repayment
Tuition assistance debt or repayment
Cable, internet, or secondary phones
Taxes owed of any kind
Rentals, including vehicle, furniture, or electronics rentals
Any other expenses not determined to be a daily necessity

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The eligible and ineligible expense lists are not all-inclusive. Each request is reviewed individually based on the member’s circumstances, documentation, available resources, and demonstrated unmet need.

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If approved, payments are made directly to the creditor or vendor on the member’s behalf. Solidara reserves the right to review each case on its own merits and make exceptions on a case-by-case basis